Q&A

Q: What type of jewelry repairs do you offer?

A: We offer a wide range of jewelry repairs including resizing rings, replacing stones, fixing clasps, soldering chains, and more

Q: How long does a typical jewelry repair take?

A: Repair times vary depending on the complexity of the job. we aim to complete most repairs within 1-2 weeks, but turnaround times may vary.

Q: Do you provide estimate for jewelry repairs?

A: Yes, we provide free estimates for all jewelry repair services. Bring your piece into our shop and we'll assess the work needed, then provide estimate.

Q: Can you repair jewelry that isn't purchased from you?

A: Absolutly! We repair jewelry from all sources, regardless of where it was originally purchased.

Q: Do you offer warranty on repairs?

A: We stand behind our craftsmanship. All repairs come with a warranty, ensuring your satisfaction and peace of mind.

Q: What materials do you work with for custom designs?

A: We work with a variety of materials including gold, silver, platinum, diamonds, gemstones, and more. Custom designs can be tailored to your preferences.

Q: How does the custom design process work?

A: Our custom design process starts witha a consultation to discuss your vision. We then create detailed scketches or digital designs for your approval before crafting.

Q: Can you incorporate heirloom pieces into custom designs?

A: Yes, we specialize in incorporating heirloom jewelry into new custom designs, preserving sentimental value while creting something new and beautiful.

Q: What is the typical timeframe for a custom design?

A: Custom design timelines vary based on complexity. Generally, the process takes 4-6 weeks from initail consulation to final completion.

Q: Do you offer financing solutions?

A: Yes, we offer flexible financing options to help make your custom design dreams a reality. Contact us for more details on our financing plans.